Freespace Fest 2014 will become a free public festival

Admission to Freespace Fest 2014 is free of charge.  Full refund for customer purchased Freespace Fest 2014 will be available from Hong Kong Ticketing.  For refund details, please see below:

Tickets Purchased by Credit Card

Full refund will be automatically deposited to the same Credit Card account used for ticket purchase 30 working days after the event.

 

Tickets Purchased by Cash

At Freespace Fest 2014:

  1. Please bring along the event ticket(s) to the Box Office of the Freespace Fest 2014 at the West Kowloon Waterfront Promenade near the MTR Kowloon Station Entrance (East Gate) from 11am to 8pm, 22 to 23 November 2014 to process a refund.
  2. An immediate full refund in cash will be made at the Box Office counter upon submission of a completed Refund Application Form with event ticket(s). The ticket holders must sign to acknowledge receipt of the refund.
  3. Any Cash Refund requests received after 23 November 2014 8pm will not be processed.

 

At HK Ticketing Box Office:

  1. Please bring along the event ticket(s) to the HK Ticketing Box Office at the Hong Kong Convention and Exhibition Centre during business hours from 24 November to 8 December 2014 to process a refund.
  2. Business Hours: Monday to Saturday, 11am to 7pm and closed on Sundays and Public Holidays.
  3. An immediate full refund in cash will be made at the Box Office counter upon submission of a completed Refund Application Form with event ticket(s). The ticket holders must sign to acknowledge receipt of the refund.
  4. Any Cash Refund requests received after 8 December 2014 will not be processed.

Should there be any enquiries, please call Hong Kong Ticketing’s Customer Service Hotline on (852) 3128 8288 during the service hours from 10am to 8pm daily.