PAT Music Over Rainbow 雷有輝音樂會
15-16 August 2020 (Saturday-Sunday)
10-11 October 2020 (Saturday-Sunday)
Grand Theatre, Xiqu Centre
Ticketing arrangements for the reschedule of the event:
In light of the current situation, PAT Music Over Rainbow 雷有輝音樂會 from 15-16 August 2020 (Saturday-Sunday) has been rescheduled.
Patrons are welcome to attend the corresponding rescheduled October date, as appears below, and will be admitted on their original tickets.
|Cancelled Original Performances||Corresponding Rescheduled performances|
|15 August 2020 (Saturday) 8:30pm||10 October 2020 (Saturday) 8:30pm|
|16 August 2020 (Sunday) 8:30pm||11 October 2020 (Sunday) 8:30pm|
Patrons who CANNOT attend the corresponding rescheduled date may apply for a full refund, subject to the following procedure:
Tickets purchased by Credit Card:
Application by email: Please email for processing the completed and signed Refund Request Form together with the scanned copies of the ticket(s) / e-ticket(s) to firstname.lastname@example.org on or before 24 August 2020.
Application in person: Please submit for processing the completed and signed Refund Request Form together with the physical ticket(s) / e-ticket(s) at the Xiqu Centre Ticket Office during business hours* on or before 24 August 2020.
A full refund will be automatically deposited to the same credit card account. Refunds by credit card will be made within 6-8 weeks from 24 August 2020. No refunds in either cash or cheque will be made for tickets purchased by Credit Card.
Tickets Purchased by Cash / Octopus:
For refund processing please present the physical ticket(s) at the Xiqu Centre Ticket Office during business hours* for the period between 17 August 2020 and 24 August 2020.
Cash refunds will be made at the Xiqu Centre Ticket Office upon submission of a completed Refund Request Form with matched ticket(s). The ticket holder must sign to acknowledge receipt of the refund.
Any refund requests received after 24 August 2020 may not be processed and we will assume patrons who have not requested a refund will attend the corresponding reschedule performance in October.
*In light of the current situation, the office hours of our Ticketing Hotline are now changed to 10am to 6pm daily, Xiqu Centre Ticket Office and Freespace Ticket Office are now temporarily closed. Any special opening arrangements would be available on our website. You may also telephone ahead of your visit to confirm opening times. For further enquiries, please call (852) 2200 0022, or email us at email@example.com.
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