Q. Do I need to register?
A. Yes, pre-registration is required. Please download the mobile app and sign up for the performance online.
Q. I have forgotten to register in advance. Can I simply come along and register at the performance venue?
A. Unfortunately you will not be able to register at the venue.
Q. Are there any age restrictions for Someone Else?
A. Someone Else is suitable for participants aged 16 or above.
Q. What are the requirements for the mobile devices I can use for Someone Else?
A. Please check the specification list for requirements.
Q. Why do I need to download the mobile app before I can register to take part?
A. The mobile app is a core element of Someone Else. To ensure you get the best experience out of the performance, you need to have the app installed correctly and the notifications from this app enabled. Downloading the app in advance will help you check that your mobile is compatible, has enough storage space and also to ensure you can enjoy the performance on-site without any problems.
Q. I have downloaded the app, but it doesn’t play the sound track. What should I do?
A. Please make sure your smartphone volume is not at zero. If you are using earphones, please check that they are being plugged tightly. If the problem still exists, please close the app and relaunch it.
Q. I have entered the verification code, but the app doesn’t redirect to the registration page. What should I do?
A. Please make sure your smartphone is connected to the internet while you are opening the app. You could close the app, connect your smartphone to the internet and launch the app again.
Q. My registration has been confirmed, but if I have accidentally deleted the app. Do I need to register again?
A. Once you have successfully registered, you will receive a confirmation email. Simply re-install the app and enter the activation code displayed in the confirmation email.
Q. What are the special weather arrangements?
A. The programme will be cancelled if a thunderstorm warning, a red or black rainstorm warning or a typhoon signal no. 3 or above is hoisted. As this is an outdoor performance, the programme may also be cancelled in the event of heavy rain. In this case, registered participants will be notified by phone 2 hours before the start of Part 1 of the programme. Updated information will be published online if there are changes to the programme.
Please check the weather before coming to the performance. You would need to put on suitable clothing for this outdoor performance.
Enquiries: 2200 0096, 2200 0835 / email@example.com
Do I need to register??
Yes, pre-registration is required. Please download the mobile app and sign up for the performance online.
I have forgotten to register in advance. Can I simply come along and register at the performance venue??
Unfortunately you will not be able to register at the venue.