Ticketing Information

There are NO BOOKING FEES when buying your tickets through West Kowloon (including our outlets)

 

Online
See details on individual event pages

 

Phone Bookings  
Hotline: (852) 2200 0022 
Operating Hours: 10:00am–9:00pm daily

 

In Person:
Xiqu Centre Ticket Office
Opening Hours: 10:00am–9:00pm daily
Address: 88 Austin Road West, Tsim Sha Tsui, Kowloon (near China Hong Kong City

Click here to view seating plans for the Xiqu Centre Grand Theatre, Tea House Theatre and Seminar Hall.

Freespace Ticket Office
Opening Hours: 3:00pm–7:00pm daily*
Address: 18 Museum Drive, West Kowloon Cultural District, Kowloon, Hong Kong

*On performance days, the ticket office opens 2 hours before the start of the first performance (not later than 3:00pm), and closes 30 minutes after the start of the last performance (not earlier than 7:00pm). Please contact us for further details.

 

Other Outlets (Tickets available for purchase in person only; no pre-paid ticket collection services.) 
Tom Lee Music locations
Ticketing Service Hours: 11:00am–7:30pm (Monday to Sunday)**
**21 September 2021 (Mid-Autumn Festival): 11:00am-5:30pm
**22 September 2022 (The day following Mid-Autumn Festival): 11:00am-7:30pm
(Times may vary, please refer to Tom Lee Music’s website.)
Address:
Shatin: Shop 303, L3, HomeSquare, Shatin, New Territories
Yuen Long: Basement, Shing Shun Building, 43 Castle Peak Road (Main Road), Yuen Long, New Territories

 

The Hong Kong Academy for Performing Arts
Ticketing Service Hours: 12:00nn–6:00pm (Monday to Saturday) **
**21 September 2021 (Mid-Autumn Festival): 12:00nn-6:00pm
**22 September 2022 (The day following Mid-Autumn Festival): Closed
(Times may vary, please refer to the academy’s website.)
Address: 1 Gloucester road, Wanchai, Hong Kong

 

Tickets Collection
For tickets bought online or by phone, the payment cardholder may choose to:

  • Collect tickets in person by presenting the payment credit card and transaction number at any of our ticket offices and self-service kiosks (without additional costs)
  • Receive tickets by post (mailing costs apply)
  • Receive e-tickets sent to the e-mail address supplied at the time of booking (without additional costs)

 


 

Concessions

  • Unless otherwise specified, half price for senior citizens aged 60 or above, people with disabilities and a companion, Comprehensive Social Security Assistance (CSSA) recipients and full-time students. Ticket holders must present proof of eligibility on admission.
  • If you are a person with a disability, you are entitled to buy one ticket at a concessionary rate and one additional ticket at the same price for a companion. If there are more than two persons in your party, all other tickets will be at the standard price unless party members individually qualify for a concession.
  • Concessionary tickets are available on a first come, first served basis, subject to availability, and may not be offered at some events.


Accessibility

  • For details of arrangements and best seats for wheelchair users, patrons with guide dogs / guide dogs in training, or seats with an optimum view of theatrical interpretation, please refer to ticket booking details on our accessibility page.

 

Full Terms and Conditions

See also

Downloads