Ticketing Information

There are NO BOOKING FEES when buying your tickets through West Kowloon (including our outlets)


See details on individual event pages


Phone Bookings  
Hotline: (852) 2200 0022 
Operating Hours: 10:00am–9:00pm daily


In Person:
Xiqu Centre Ticket Office
Opening Hours: 10:00am–9:00pm daily
Address: 88 Austin Road West, Tsim Sha Tsui, Kowloon (near China Hong Kong City


Click here to view seating plans for the Xiqu Centre Grand Theatre, Tea House Theatre and Seminar Hall.


Freespace Ticket Office
Opening Hours: 2 hours before the start of the first performance* on the day and closes 30 minutes after the start of the last performance* on the day. Please contact us for further details.
*Ticketed performances via West Kowloon Ticketing
Address: 18 Museum Drive, West Kowloon Cultural District, Kowloon, Hong Kong


Tickets Collection
For tickets bought online or by phone, the payment cardholder may choose to:


  • Collect tickets in person by presenting the payment credit card and transaction number at any of our ticket offices (without additional costs)
    Ticket collection at self-service kiosks is temporarily unavailable until further notice
  • Receive tickets by post (mailing costs apply)
  • Receive e-tickets sent to the e-mail address supplied at the time of booking (without additional costs)




  • Unless otherwise specified, half price for senior citizens aged 60 or above, people with disabilities and a companion, Comprehensive Social Security Assistance (CSSA) recipients and full-time students. Ticket holders must present proof of eligibility on admission.
  • If you are a person with a disability, you are entitled to buy one ticket at a concessionary rate and one additional ticket at the same price for a companion. If there are more than two persons in your party, all other tickets will be at the standard price unless party members individually qualify for a concession.
  • Concessionary tickets are available on a first come, first served basis, subject to availability, and may not be offered at some events.


  • For details of arrangements and best seats for wheelchair users, patrons with guide dogs / guide dogs in training, or seats with an optimum view of theatrical interpretation, please refer to ticket booking details on our accessibility page.


Full Terms and Conditions

See also